Grand Publishers (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a manuscript, communicate with us, or engage our services.
This policy applies to users worldwide, including individuals located in the United Kingdom, European Union, and other jurisdictions.
Who we are
Data Controller: Grand Group Ltd, trading as Grand Publishers, registered in England and Wales, company number 11956597.
Website: grandpublishers.co.uk. Email: info@grandpublishers.co.uk
For the purposes of UK GDPR and EU GDPR, Grand Publishers is the data controller responsible for your personal data.
Information we collect
We may collect and process the following categories of personal data.
Information you provide directly:
- Name
- Email address
- Phone number (if provided)
- Country and time zone
- Manuscripts, sample chapters, synopses, and descriptions
- Author biography or pen name
- Communications sent via email, chat, or forms
- Availability for calls or meetings
Information collected automatically when you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
- Interaction data (via cookies or similar technologies)
How we use your information
We use personal data only where legally permitted and for legitimate purposes, including:
- Reviewing and assessing manuscript submissions
- Communicating with you about editorial reviews, submissions, or services
- Scheduling and conducting calls
- Providing publishing and editorial services
- Responding to enquiries and support requests
- Improving our website and user experience
- Running, measuring, and optimising advertising campaigns
- Complying with legal and regulatory obligations
We do not sell personal data.
Legal bases for processing
Under UK GDPR and EU GDPR, we process personal data on the following lawful bases:
- Contractual necessity — to perform or prepare to perform a contract with you
- Legitimate interests — to operate and improve our business responsibly
- Legal obligation — where required by law
- Consent — where explicitly required, such as marketing communications and cookies
You may withdraw consent at any time.
Manuscripts and confidential material
- Manuscripts and submissions are treated as confidential
- Access is limited to authorised editorial staff and contractors
- We do not share manuscripts publicly or with third parties without consent
- Confidentiality may be overridden only where legally required
Advertising and analytics
We may use third-party services such as Google Ads, Microsoft (Bing) Ads, Google Analytics and conversion tracking tools. These services may collect anonymised or pseudonymised data via cookies or tracking technologies to measure ad performance, improve campaign relevance, and prevent fraud and abuse.
We do not use misleading claims, do not use sensitive personal data for targeting, do not knowingly target minors, and comply with Google Ads and Microsoft Advertising policies.
You can manage cookie preferences through your browser or our consent banner.
Data sharing and third parties
We may share personal data only with:
- Trusted service providers, such as hosting, email, CRM and video conferencing
- Editorial contractors under confidentiality obligations
- Legal or regulatory authorities where required by law
All third parties are required to comply with applicable data protection laws.
International data transfers
Where personal data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, and secure processing environments.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal and regulatory obligations, and resolve disputes or enforce agreements.
Manuscripts and related communications may be retained for legitimate business and record-keeping purposes unless deletion is requested and legally permissible.
Your data protection rights
If you are located in the UK, EU, or another jurisdiction with similar laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact info@grandpublishers.co.uk. You also have the right to lodge a complaint with your local data protection authority.
Data security
We implement appropriate technical and organisational measures to protect personal data, including secure servers, access controls, encrypted communications, and staff confidentiality obligations.
No system is completely secure, but we take reasonable steps to protect your information.
Children’s data
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Opt-in and opt-out
We believe in clear and transparent consent.
Opt-in: by providing your contact details and confirming your subscription, you are explicitly opting in to receive email and SMS communications from us, which may include promotional content and service updates.
Opt-out: you can stop receiving SMS messages at any time by replying STOP to any message. To unsubscribe from our emails, use the unsubscribe link at the bottom of every email, or contact us at info@grandpublishers.co.uk.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated policy.
Contact
For privacy-related questions or requests: Grand Publishers, grandpublishers.co.uk, info@grandpublishers.co.uk
We treat personal data with the same care we apply to manuscripts: deliberately, responsibly, and with long-term consideration.